I ordered a couple ink bottles on behalf of a customer. The order went through with no problems and I’m pleased to say it hasn’t been cancelled yet. I won’t believe I’ve ordered the ink until I’m actually holding it.
Because stores that carry custom inks are trying to preserve their inventory for reasons mentioned yesterday, I’ve found that I’ve had odd encounters with the stores. I also can’t help but think that what the stores are attempting is self-defeating.
First I’ve had to order through highly detailed purchasing requirements only to discover that I didn’t actually order anything. One store, for example, offered ink in old style bottles but limited purchases to 1) no more than one bottle of one flavor; 2) no more than three bottles total (even though they had several flavors available; and 3) no more than one order per address. However, it seemed
After interpreting this I managed to get one order in hand but then waited and waited for the second. It turned out it had been cancelled because, even though I was sending to a different address, they decided it couldn’t go to the same person. I also misread the cancellation notice.
Recently I ordered inks on behalf of a customer only to find out that what seemed to be a limit of one bottle of each flavor per customer turned out to be only one bottle of one flavor per customer. I had to cancel three bottles and get only one.
Although I suspect I know what’s going on, and understand why they’d want to preserve some inventory, I find it odd that I can’t complete a set without resorting to complex legal interpretations and loopholes.
That said, I’m a buyer in a seller’s market. If it ever becomes a buyer’s market, I’ll probably be out of business.
It’s clear that the company for which I’m the main international distributor (unofficially) is out to get me.
I learned this by visiting the store.
I think I know what they are doing.
About a hundred years ago, when I was still working on my Masters, or dabbling in a Ph.D., an acquaintance who runs a used bookstore explained the trouble she was having opening a second bookstore in a different college town. Her biggest rival would visit her store and buy up all of her best books.
All those purchases gave her a temporary infusion of cash but left her with a bad reputation. It did this because it left her with hundreds of grade Z romance novels and grade Y midlist and backlist titles. New customers would browse, find nothing of interest, and leave without buying anything. They’d then go to the rival and buy the books they were interested in. They would also, presumably, spread the rumor that the new bookstore didn’t have much selection.
I suspect the company for which I distribute (so to speak) ink is doing something similar. Although they allow unlimited purchases online, and limit in-store purchases to two bottles of each flavor, they’ve clearly been limiting the amount available online.
I learned this by visiting the store today and discovering a treasure trove of flavors not currently available online. I bought a couple hard-to-find flavors and seriously pondered getting a few more. However, after counting the available bottles, I decided to take my chances/cool off the credit card.
I suspect the store is operating under bookstore logic. Keep something on hand, especially of the brand with your name on it. I’ll be teaching classes in the area starting at the end of this month. That will give me a chance to visit the store and stock up on rare flavors to sell.
I’m not sure if that’s a good thing.
I don’t know if she was lying to me or not. The only way to find out is to go back.
Because of a request to my low-margin, low-volume side business, I headed downtown to my favorite local pen shop/ink source to pick up some bottles of ink for customer in New Zealand. When was there I discovered a hard to find ink flavor and quickly pulled it off the shelf.
I asked the clerk if she had more–what makes this my favorite pen shop is they don’t limit the amount you can buy to one bottle of each flavor per person–and the clerk searched the secret drawer to see if they had more. (Note to self: Next time, create a distraction and search the drawer yourself.)
After an oddly long search, the clerk informed me they had no more bottles of that ink available.
I’m not sure if I believe her.
When I showed a couple pen addicts/visitors around Tokyo not so long ago, one of the guests bought the “The last bottle (of OMAS ink) in Japan, if not the world””. However, when I visited the same shop again a couple weeks later, a different clerk produced a bottle of the same color which I quickly bought before the other clerk showed up and started lying (allegedly) again.
That’s why I was suspicious of the clerk today. I suspected the other clerk was lying because of a pause she gave after she moved a couple boxes in the drawer. Today’s clerk seemed spend too much time looking. Granted, I may have gotten too cynical (a by product of being a member of the so-called Generation X) but since I’ve been lied to once already (allegedly), I don’t consider the distrust to be cynical.
I’ll go back again another day and see if a bottle is available.
If they have it I’ll buy it because I know I can sell it quickly. The bottle I got today has already been sold.