About a month ago I had to join a club to get a pen worked on. I joined the club figuring that I’d get work done in the future and joining the owners’ club would make it easier.
However, things got complicated after that.
After paying the fee I sent the pen in for repair and was told it would take them about a month to get it back to me.
Today, I got the package with my pen and I gleefully unwrapped the pen and was surprised to see a gold clip on a smaller pen. Nakaya had sent me the wrong pen. Instead of this pen, I’d received someone else’s briar version.
After a short bout of swearing I contacted Nakaya and, after a long wait, received instructions on how to return the pen COD in order to receive my pen.
However, Nakaya is about to take their annual vacation so part of the instructions were to schedule the pen to arrive on the 18th when they would be back in the office.
Now, I’m interested to know a few things: 1) did someone else get my pen, 2) how pissed off are they that they go the wrong pen, and 3) do they like my pen better than they like theirs and therefore they haven’t complained because “FREE PEN!” (Note: I am unimpressed with the briar Nakaya.)
I’ll send it out tomorrow and wait until mine arrives. I may try to score a free pen rest or a free pen case but I’ll be happy to have the pen back. Some day.
Whatever happens, the process won’t get started until August 18th.